The next generation of business applications

Unleash your organisation’s potential by breaking down data silos to connect customers, products, people, and operations.

 

Learn about the latest innovations coming in the April ’19 Business Applications release
LEARN MORE>  READ BLOG> 
Attend the virtual launch event on April 2nd for a preview of what’s new in the April ’19 Business Applications release
REGISTER TODAY>

Drive digital transformation with a new approach to business applications

Break down silos created by traditional enterprise resource planning (ERP) and customer relationship management (CRM) solutions for a comprehensive view of your customers and operations.

 

Modern

Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.

Unified

Enable people to do their best work by unifying relationships, processes, and data with comprehensive business applications connected through a common Microsoft cloud platform.

Intelligent

Achieve greater business outcomes with built-in intelligence and prescriptive guidance delivered by leading AI and analytics technologies.

Adaptable

Thrive as your business changes by extending existing applications, building new solutions, and integrating with other technologies on a flexible, scalable, and secure platform.

Explore business applications that integrate seamlessly and connect with your existing systems

*Sales

Dynamics 365 for Sales

Personalise relationships and increase sales.

LEARN MORE >

Dynamics 365 AI for Sales

Sell smarter with AI-powered insights.

LEARN MORE >

 

*Services

Dynamics 365 for Customer Service

Empower agents and exceed customer expectations.

LEARN MORE >

Dynamics 365 AI for Customer Service

Improve service operations with AI-powered insights.

LEARN MORE >

Dynamics 365 for Project Service Automation

Deliver projects on time and within budget.

LEARN MORE >

Dynamics 365 for Field Service

Optimize resources and make technicians more efficient.

LEARN MORE >

Dynamics 365 Remote Assist

Solve problems faster in context with mixed reality.

LEARN MORE >

 

*Finance and Operations

Dynamics 365 for Finance and Operations

Optimize finance, manufacturing, and supply chain management.

LEARN MORE >

Dynamics 365 for Retail

Create personalized shopping experiences that unify digital, in-store, and back-office operations.

LEARN MORE >

 

*Talent

Attract

Win top talent.

LEARN MORE >

Onboard

Enable employee success.

LEARN MORE >

Core HR

Drive operational excellence.

LEARN MORE >

 

*Marketing

Adobe Marketing Cloud

Deliver personalized, connected customer experiences with Dynamics 365 and Adobe.

LEARN MORE >

Dynamics 365 for Marketing

Run multi-channel campaigns, nurture leads, and increase demand.

LEARN MORE >
Dynamics 365 Market Insights

Stay on top of market trends with AI-powered insights.

LEARN MORE >

Microsoft Dynamics 365 Business Central

Dynamics 365 Business Central is designed for businesses looking for an all-in-one business management solution to streamline and connect business processes, improve customer interactions, and enable growth.

LEARN MORE>

 

Customers are transforming with Dynamics 365

 

Modern

24 Hour Fitness builds trust and long-term relationships with millions of members using personalized marketing messages.

READ STORY >

Unified

Hickory Farms reignites growth by delivering premium customer experiences across channels.

READ STORY >

Intelligent

Renault Sport models race conditions and out-performs their competition using machine learning.

READ STORY >

Adaptable

Chemonics slashes hiring time from months to weeks and onboarding from weeks to days.

READ STORY >

READ MORE CUSTOMER STORIES >

 

Explore other resources

 

Forrester Wave: Sales Force Automation

Forrester Research

Forrester positions Microsoft as a Leader in their new Forrester Wave: Sales Force Automation Solutions.

READ REPORT >

Global State of Customer Service

Microsoft

Customer expectations continue to rise. Find out what you can do to win their loyalty.

READ REPORT >

Open Data Initiative

Microsoft

Learn about the latest updates with the Open Data Initiative from Adobe, Microsoft, and SAP.

READ PRESS RELEASE >

 

Try Dynamics 365