Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
Microsoft Dynamics CRM
Microsoft Dynamics CRM alongside Office 365 empowers your teams to engage more effectively with your customers. This combined power of customer relationship management (CRM) with already-familiar Microsoft Office tools helps your employees achieve goals across sales, marketing, social, and customer care.
It’s not enough to have the best people. Even top teams must be equipped with the right tools to maximize their efforts. When paired with Office 365, Microsoft Dynamics CRM redefines productivity at a completely different level.
– Easy to adopt. Use familiar tools that provide dependable, consistent experiences across PCs, mobile devices, and browsers, whether you’re using cloud or traditional applications.
– Available anywhere. Work seamlessly—whether online or offline—with anywhere access to information and applications. Never compromise your productivity because of a bad connection again.
– Team-oriented. Share information more easily inside and outside of your organization with change tracking and memory capabilities that simulate social tools like Twitter.
– More secure in the cloud. Enjoy financially backed security, data privacy, and consistent Microsoft-managed upgrades so that you can take the worry out of detailed day-to-day administration.